When starting your small business, it can be tempting to simply hire a staff member who can also provide computer support services and asking him or her to pull double duty. Many business owners believe this will save them both time and money and give them the added benefit of having their computer support technician familiar with the company. Unfortunately, this rarely works out as ideally as the business owner intends, and can cause significant delays and frustration. Here are some reasons why you should outsource small business computer support in Columbus OH.
Save Your Employees Time
Even if you hire someone to pull double duty as an office manager and a computer support person, it will cost you and your staff time. The individual you’ve hired will have to step away from his or her other tasks, ones that are probably financially beneficial to your company, in order to fix the outstanding computer issues. This person may not have the experience or the background in computer support work, so it’s likely that the task will take a significant amount of time to correct. By outsourcing your small business computer support in Columbus OH, you are ensuring that your staff can maximize their time, and their talents, focusing on your business, not your computers.
Expertise And Experience Are Essential
Outsourcing your computer support services, regardless of the size of your business, means that the person who comes to fix those technological issues is an expert in their field, and has years of experience devoted to computer support work. An individual working as an office manager or receptionist who is also tasked with computer support will not have those years solely dedicated to support work. This means that he or she is often learning as they go, which increases your downtime and reduces the overall productivity of your business.
